Customer Queries Answered
We’ve compiled responses to the topics our customers ask about the most.
About LaDidiér Jewelry
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
What is your return policy?
Returns are accepted within 30 days of delivery for items that are unused, unworn, and in original packaging.
Where do you ship?
We currently ship within the United States only. International shipping is not available at this time.
How much does shipping cost?
Express Shipping: Flat rate $15
Standard Shipping:
Free on orders $70 or more
Calculated at checkout for orders below $70
How long does processing take?
Orders are processed within 1–3 business days (Monday–Friday) after payment is confirmed.
How long does delivery take?
After shipping, orders usually arrive within 5–8 business days, depending on the destination and carrier.
Usage & Care
Can I wear jewelry daily?
Absolutely! Our designs are versatile, perfect for both casual outfits and formal occasions.
How should I clean my jewelry?
Use a soft cloth and mild cleaning solutions; avoid harsh chemicals and prolonged water exposure.
Is the jewelry suitable for gifting?
Yes, each piece comes in elegant packaging, ideal for birthdays, anniversaries, or celebrations.